Logistics Policy

Welcome to choose our store! To ensure that your shopping experience is smooth and worry-free, we have formulated a detailed logistics policy covering the entire process of delivery, transportation and after-sales service. If you have any questions, you can contact our 24-hour online customer service through our store at any time.
1. Logistics and delivery methods
We cooperate with many high-quality international logistics partners (including but not limited to DHL, FedEx, TNT, etc.) and local logistics companies to select the most suitable delivery channel for you according to the characteristics, destination and timeliness requirements of the goods to ensure the safe and efficient delivery of the goods.
2. Transportation policy
All goods in the store are free shipping! Regardless of the order amount or the number of goods, you do not need to bear any additional transportation costs and enjoy a convenient shopping experience.
3. Delivery time
Delivery within New Zealand: After successfully placing an order and completing payment, it is generally shipped within 1-3 working days. The estimated delivery time is 3-7 working days after shipment. The delivery time in remote areas can be appropriately extended.
International delivery: Some products support international delivery. Please refer to the product details page for specific delivery range and timeliness. After international orders are shipped, the estimated delivery time is 7-20 working days. The actual delivery time is affected by factors such as customs clearance and holidays, please understand.
In case of special circumstances such as large-scale promotions, bad weather, force majeure, etc., the delivery time may be delayed. We will promptly inform you of the latest progress via email or SMS.
4. Package Tracking
After the product is shipped, we will send you a shipping notice containing the logistics order number